Read More

Passives: Under The Crack In Between

Before we get into what passives are, we need to comprehend why they are important. Passives are a highlight because of their treatment in calculating the NPS score. An NPS […]

Survey2Connect – An experience management platform

We at FinancesOnline help millions of users compare products, find customer reviews and reports from experts. We have reviewed Survey2Connect which is an experience management platform and let’s see what […]

Key ways to create a customer-centric culture for your business

According to Forrester’s Customer Experience Index 200 (CEI 200), companies with a customer-centric culture have a higher valuation as compared to their competitors. Customer experience and customer centricity are often […]

ROI of Customer Experience Management

Investing in customer experience management is something every organization should do if they want to thrive. They should compete on customer experience. When the customer comes into contact with the […]

Begin typing your search term above and press enter to search. Press ESC to cancel.